Council is committed and accountable to our local community for our decisions, actions and services. We welcome and value all feedback as it helps us continually improve our service delivery across the Region. Elected Members are also accountable to the local community for the way they behave in the conduct
of their duties for Council.
Mornington Shire Council’s Complaints Management Process ensures the transparent, effective and timely resolution of all complaints, and is governed by the Local Government Act 2009 incorporating the Local Government Regulation 2012.